Terms of Service
Last Updated: August 16, 2025
This Subscription Services Agreement ("Agreement") is entered into between the customer entity ("Customer," "You," "Your") and Kompanija broj 4 d.o.o., a company registered in Bosnia and Herzegovina with its principal place of business at Hakije Turajlica 2, 71000 Sarajevo ("Company," "We," "Us," "Our"). This Agreement governs your access to and use of the Risklet.com software-as-a-service platform and any related services (collectively, the "Service").
By executing an order form that references this Agreement or by using the Service, You agree to the terms of this Agreement.
1. The Service
1.1. Provision of Service
Conditioned on Your compliance with the terms and conditions of this Agreement and payment of all applicable fees, We will provide You with access to the Service as described in the applicable ordering document.
1.2. Modifications
We reserve the right to modify or enhance the Service at our discretion. We will provide notice of any material decrease in the functionality of the Service.
1.3. Customer Support
We will provide technical support for the Service in accordance with our then-current support policy.
2. Customer Obligations and Use of Service
2.1. Account Registration
You are required to provide accurate and complete information when creating an account. You are solely responsible for all activities that occur under Your account and for the security of Your login credentials.
2.2. Acceptable Use
You shall not, and shall ensure Your authorized users do not, use the Service for any illegal, fraudulent, or unauthorized purpose. You are responsible for ensuring that Your use of the Service complies with all applicable laws and regulations.
2.3. Customer Data
You retain all right, title, and interest in and to Your data ("Customer Data"). You grant Us a worldwide, non-exclusive, royalty-free license to host, process, and transmit Customer Data as necessary for Us to provide the Service in accordance with this Agreement. You are solely responsible for the accuracy, quality, and legality of Your Customer Data.
3. Intellectual Property
3.1. Our Intellectual Property
We retain all right, title, and interest, including all related intellectual property rights, in and to the Service and any suggestions, enhancement requests, or other feedback provided by You. This Agreement is not a sale and does not convey to You any rights of ownership in or related to the Service.
4. Confidentiality
4.1. Confidential Information
Each party agrees to maintain the confidentiality of the other party's proprietary information. This includes, but is not limited to, business and technical information disclosed during the term of this Agreement. Both parties will take reasonable measures to protect this information, similar to how they protect their own confidential materials.
5. Limitation of Liability
5.1. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
5.2. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY YOU HEREUNDER IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT GIVING RISE TO LIABILITY. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
6. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of Bosnia and Herzegovina. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent courts of Sarajevo.